Consumer issues
Research Topic
Language: English
This is a research topic created to provide authors with a place to attach new problem publications.
Research problems linked to this topic
- What benefits do consumers gain from offering a wider selection of mobile providers through the expansion of mobile connectivity in areas with partial coverage?
- How are energy and fuel price trends affecting people's purchasing intentions, attitudes to EVs and driving behaviours?
- What represents good value for money to passengers and potential passengers? How does the perception of value for money vary across passenger groups and how are different factors prioritised?
- What impact will the copper switch off have on the resilience for networks and their usage? How might it impact public sector service providers, such as care homes, emergency services and other NHS sites? How aware are customers that the copper switch off is taking place and what risks come from this for the market?
- How would a retrenchment of the telecoms market affect: (i) market structure and market behaviour, (ii) outcomes for delivery, (iii) the general public?
- What information do consumers find most helpful at the purchase point of a new vehicle?
- How might wide-spread take-up of gigabit connectivity affect an individual’s daily life? What impact might it have on; (i) spending/saving habits, (ii)occupation, (iii) location of residence, (iv) education, (v) health (including wellbeing)? How does this differ for different demographic groups?
- What are the potential harms and wellbeing risks that can impact consumers? How do we best measure and quantify these harms taking into account different online markets? How do different markets and tools engage in terms of reach and impact on individuals, for example to what extent does advertising follow and adversely impact consumers?
- What regulatory solutions could be efficiently deployed to mitigate harmful practices for digital consumers online? How do we measure their effectiveness?
- "How does the upgrade in mobile connectivity from 4G to 5G impact end users, both positively and negatively? Additionally, what changes in usage does this upgrade cause for both residential and business users? How can the impact of this uplift be monetised?"
- What are the key drivers / barriers to consumers’ adoption of technology that adds stability for the grid? How do these differ by consumer groups?